CBTS Patch Management as a Service
by Identify, test & install software patches
Keep your systems secure, compliant, and up to date
Patch management is critical to system administration as it helps keep software up-to-date, secure, and reliable. It often involves automating the patching workflow with management software, vulnerability scanners, and monitors. The process involves a system-wide approach to understanding potential vulnerabilities and risks. As a vital component of a vulnerability management program, CBTS Patch Management as a Service aims to identify controls and processes that ensure an environment secure against known vulnerabilities in operating systems and application software.
Top Features
Security
Often times, patches are released to fix vulnerabilities that have been found on hardware OS and applications, creating known vulnerabilities. By quickly implementing the patch for known vulnerabilities reduces the risk of cybercriminals finding the exploit.
Feature improvements
Patch updates often include feature updates that improve the function and user interface. This is why you pay a monthly fee for software maintenance.
Compliance
Regulatory bodies often require organizations to maintain a patch management program to maintain compliance standards based on industry standards.
System uptime
Ensure your OS and applications are kept up-to-date and running on the latest version to decrease the risk of downtime.
Recommended products
Patch smarter, not harder
Patch Management as a Service removes the chore and responsibility from your team and provides the value of time for them to focus on activities that result in business growth.
CBTS security experts with work your team to:
Provide audit and compliance analytics
Maintain continuous ongoing assessment and monitoring
Provide an in-depth quarterly review
Review ongoing critical patch escalation process
Determine the cadence of applying patches
Apply all outstanding patches
Establish a baseline of vulnerabilities
Map current topology
A programmatic patch management approach includes:
Monitor and document deployed patches - Careful monitoring of patches after the installation ensures system stability and is critical in identifying potential bugs. Documenting and updating the patch version and where it was applied is also important. A change log can help your team track down where an issue stems from, especially when managing multiple patches at once.
Install patches - Finally, it’s time to deploy the latest patch. By implementing a phased rollout, patch managers further mitigate risk. For example, non-critical systems are patched first and monitored for a set time before expanding to a general launch.
Backup your data before deployment - Even with extensive testing, some risks remain when applying new patches. A critical step is to create a full backup of all the affected systems before the tested patch rolls out in the environment. The backup ensures that IT has a “plan b” to fall back on should a negative interaction slip through the cracks of the testing phase.
Generate a patch management policy - The best way to test patches is to create a test environment that clones the production environment as closely as possible—mimicking OS, relevant applications, network configurations, etc. Ideally, you will want to monitor the test environment for at least 24 hours to ensure no unforeseen interactions.
Prioritize systems by risk level - Once you have a clear picture of your digital landscape, the next step is to prioritize which apps and devices to patch based on the level of risk.
Inventory applications and assets - The first step in creating greater visibility (and ultimately control) in patching is to create a comprehensive inventory of all the applications, assets, operating systems, and firmware used across the organization. This list serves as a map of your company’s current patching state. Automation tools deployed by knowledgeable, managed service providers like CBTS can significantly reduce the effort that this inventory requires.
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