A fully managed service approach to TEM

ICOMM Expense Management Services help streamline and optimize your telecom expenses. We offer a cost-effective approach to managing your entire communications lifecycle from invoice processing and inventory management to wireless plan optimization and dispute resolution. We provide you with a single point of contact and a cohesive communications strategy tailored to your needs. Trust us to oversee contracts, ensure compliance, and deliver timely and accurate telecom services.

Top Features

Create efficiencies within telecom, sourcing and AP functions of the environments

Analyze enterprise telecom usage for a competitive advantage

Focus on core business and strategic IT functions

Help clients save money

The ICOMM Audit Process

It resolves billing issues with the vendor and provides cost-reduction recommendations tailored to your business. ICOMM places orders and manages any necessary disputes on our client’s behalf to ensure the savings are achieved.

IVPS (Invoice Validation and Payment Service)

IVPS takes the guesswork out of those complex telecommunications invoices. We verify each rate and service against your contract, your inventory and your MACD activity to ensure that you are paying what you should, and we pursue any credits due to billing errors. Then we code the invoice into an unloadable file for your AP system so that allocations are validated for each and every charge.

Accruals, Forecasting, Budget and Usage Reports

Give clients access to the big data behind their telecom spending and inventory. Our easy-to-understand reports cover how you’re using communications technologies, how spending is being managed, and what proactive steps are being put in place to maximize those investments.

Carrier and IT Vendor Contract Negotiations

It ensures that you’ll contracts will have great rates and customer-focused terms and conditions across a myriad of IT and telecom-related services. With our current market benchmarking and unbiased objectivity, we are able to evaluate vendor bids, make informed recommendations, and help finalize contracts quickly to maximize their benefit to our clients.

ICOMM’s Telecom Management Application Suite (TMA)

TMA is a vital tool for providing a complete inventory of voice and data services, equipment and costs, order tracking, incident management and monthly spending reports. TMA is a cloud-based application suite that makes our process as efficient as possible while delivering an extremely accurate invoice review, and a complete inventory and understanding of all the components that make up our clients’ telecom environments.

Additional Information

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