Resolve customer issues the first time, every time

$5.00/month

With Microsoft Dynamics 365 Field Service (Nonprofit Pricing), your organization can deliver exceptional assistance at the customer's location using built-in intelligence. Now, you can proactively resolve service issues, optimize resource scheduling, and reduce operational costs while improving efficiency for your technicians. We provide organizations with the tools that assist in creating work orders, scheduling and dispatching technicians, asset management, service, inventory and billing. These tools are necessary to deliver onsite services to your customers and manage your mobile workforce.

Top Features

Personalize experiences

Offer self-service scheduling, automate customer communication, and provide post-engagement surveys to improve customer satisfaction.

Make technicians’ work effortless

Maximize frontline worker productivity with AI-driven assistance, a redesigned mobile app, and remote expert support in the flow of work.

Optimize service operations

Streamline work order management and seamlessly track performance metrics using AI-driven tools to increase first-time fix rates.

Work more efficiently with Dynamics 365 Field Service

Transform your service operations and improve customer experiences with generative AI, the Internet of Things (IoT), and mixed reality.

Deliver exceptional service quickly

Get visibility into service appointments, collect pre-service information, and track status updates in real-time in the customer portal from frontline technicians.

Empower frontline workers

Access key workday information at a glance in Microsoft Teams, seamlessly collaborate with remote experts via the Remote Assist app, and resolve issues faster with Copilot.

Improve service operations efficiency

Take advantage of AI assistance and insights to streamline work order creation and seamlessly track performance metrics with real-time reporting.

Additional Information

Resources

Microsoft Dynamics 365 Field Service (Nonprofit Pricing) - Set up and assign resources to work orders

In this video we’ll explain the types of bookable resources you might use, and walk through the steps for creating a bookable resource and assigning it to a work order.

Microsoft Dynamics 365 Field Service (Nonprofit Pricing) - Capabilities - Overview

Microsoft Dynamics 365 Field Service (Nonprofit Pricing) - Handicare - Case Study

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$5.00 user/month

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$60.00 user/month

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