Resolve customer issues the first time, every time
$5.00/month
With Microsoft Dynamics 365 Field Service (Nonprofit Pricing), your organization can deliver exceptional assistance at the customer's location using built-in intelligence. Now, you can proactively resolve service issues, optimize resource scheduling, and reduce operational costs while improving efficiency for your technicians. We provide organizations with the tools that assist in creating work orders, scheduling and dispatching technicians, asset management, service, inventory and billing. These tools are necessary to deliver onsite services to your customers and manage your mobile workforce.
Top Features
Personalize experiences
Offer self-service scheduling, automate customer communication, and provide post-engagement surveys to improve customer satisfaction.
Make technicians’ work effortless
Maximize frontline worker productivity with AI-driven assistance, a redesigned mobile app, and remote expert support in the flow of work.
Optimize service operations
Streamline work order management and seamlessly track performance metrics using AI-driven tools to increase first-time fix rates.
Recommended products
Work more efficiently with Dynamics 365 Field Service
Transform your service operations and improve customer experiences with generative AI, the Internet of Things (IoT), and mixed reality.
Deliver exceptional service quickly
Get visibility into service appointments, collect pre-service information, and track status updates in real-time in the customer portal from frontline technicians.
Empower frontline workers
Access key workday information at a glance in Microsoft Teams, seamlessly collaborate with remote experts via the Remote Assist app, and resolve issues faster with Copilot.
Improve service operations efficiency
Take advantage of AI assistance and insights to streamline work order creation and seamlessly track performance metrics with real-time reporting.

Additional Information
Terms & Conditions
Terms of Service
https://www.microsoft.com/licensing/docs/customeragreementPrivacy Policy
https://privacy.microsoft.com/en-usResources
Microsoft Dynamics 365 Field Service (Nonprofit Pricing) - Set up and assign resources to work orders
In this video we’ll explain the types of bookable resources you might use, and walk through the steps for creating a bookable resource and assigning it to a work order.