Microsoft NCE Dynamics 365 Customer Insights
by Leading enterprise customer data platform
Gain a 360-degree view of customers
$0.00 /Three Years
Microsoft Dynamics 365 Customer Insights for Education is a specialized solution for educational institutions, designed to enhance understanding of student needs and behaviors. It unifies data from various sources to create comprehensive student profiles, offering AI-driven insights and analytics. This enables personalized engagement, improved student services, and data-driven decision-making, fostering better educational outcomes and student experiences.
Top Features
Real-time
Bring together transactional, behavioral, and demographic data in real time to create a 360-degree view of your customers.
Cross channel
Understand customer behavior on your website and mobile app for cross-channel journey optimization.
Actionable
Optimize the customer journey with built-in and custom interactive reports.
Consent-enabled
Honor customer consent and privacy in a cookieless future.
AI-powered
Predict customer needs by unlocking powerful insights using prebuilt AI models or using custom models for deeper insights.
Includes 24/7 AppDirect SmartSupport
Your subscription includes AppDirect SmartSupport, end-to-end technical support available 24/7.
Recommended products
Includes 24/7 AppDirect SmartSupport
Your subscription includes AppDirect SmartSupport, end-to-end technical support available 24/7.
Technical support for customers to successfully setup, use, and manage your Microsoft product
Includes support for Admins and End Users with managed escalations for technical support issues that require intervention from Microsoft
Assistance with licensed product installation
How-to questions and advice
Setup and configuration
Setup and configuration
Get a holistic view of customers
Bring transactional, observational, and behavioral data from popular data sources by using prebuilt connectors. Unify your data by resolving customer identities with recommendations based on AI and machine learning. Build rich customer profiles by incorporating audience intelligence from Microsoft Graph.
Discover insights and take action
Employ quick-start machine learning templates to predict churn or the next best action. Discover and create new audience segments, and empower your teams with customer profiles and insights that are embedded directly into your business applications. Trigger workflows in response to customer actions and signals by using Microsoft Flow.
Adapt and extend the solution for your needs
Connect your customer data with Microsoft Power BI to customize dashboards and reports. Build custom apps with embedded customer insights by using Microsoft PowerApps. Extend the solution with familiar Azure services and tools, and use your own machine learning models.
Rely on a productive and trusted platform
Shorten time to value with a self-service CDP built on Azure. Help support data privacy and General Data Protection Regulation (GDPR) compliance with corporation-ready security and built-in governance tools, while retaining full ownership of your data. Rely on Microsoft expertise in AI research and cloud, data, and developer platforms to surface insights that help you serve your customers better.
Additional Information
Terms & Conditions
Terms of Service
https://www.microsoft.com/licensing/docs/customeragreementPrivacy Policy
https://privacy.microsoft.com/en-us/privacystatementResources
Microsoft NCE Dynamics 365 Customer Insights - Deliver Stellar Service
Transform customer care from reactive to predictive by connecting Microsoft Dynamics 365 Customer Insights with your existing service app.