Understand your customers to build better experiences
$40.00/month
Microsoft NCE Dynamics 365 Customer Voice for Education is an enterprise feedback management application you can use to easily keep track of the customer metrics that matter the most to your business. With deep integration with the Dynamics 365 line-of-business applications, Dynamics 365 Customer Voice adds rich insights by feeding real-time survey data into customer records.It provides an easy and friction-free experience, from creating surveys to generating actionable insights based on customer feedback with minimal setup time.
Top Features
Listen to every customer
Capture feedback immediately across channels with personalized surveys to continuously track customers’ perception of your services and products.
Uncover deeper insights
Surface customer sentiment, trends, and the metrics that matter to your business to ensure complete understanding of your customers.
Take proactive action
Connect with your customers in the moments that matter with predictive insights, automatic alerts, and customized workflows.
Tracking customer sentiment to drive business opportunities
Turn raw data into deeper insights, share data across systems, and build brand loyalty by accelerating in-the-moment responses.
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Student & Faculty Feedback Collection
Effortlessly gather feedback from students, parents, and faculty through customized surveys.
Pre-Built Templates
Use education-specific survey templates to save time and address relevant topics effectively.
Real-Time Insights
Access AI-driven analytics and dashboards to track trends, identify areas for improvement, and enhance decision-making.
Seamless Integration
Connect with Dynamics 365 and Microsoft Power Platform to streamline operations and amplify insights.
Multichannel Survey Distribution
Share surveys via email, web, SMS, or embedded links for maximum reach.
Customizable Branding
Personalize surveys to reflect your institution’s branding for a professional appearance.
Enhanced Engagement
Improve student and faculty experiences by acting on real-time feedback.
Data Security & Compliance
Ensure compliance with education data standards, safeguarding sensitive information.
Visual Dashboards
Get clear, actionable visual reports to monitor feedback effectively.
Accessibility
User-friendly interface designed to support diverse stakeholders, including students and educators.

Additional Information
Terms & Conditions
Terms of Service
https://www.microsoft.com/licensing/docs/customeragreementPrivacy Policy
https://privacy.microsoft.com/en-us/privacystatement