Microsoft NCE Dynamics 365 Field Service for Education
by Master the service call
Resolve customer issues the first time, every time
$20.00/Month
With Microsoft NCE Dynamics 365 Field Service for Government, your organization can deliver exceptional assistance at the customer's location using built-in intelligence. Now, you can proactively resolve service issues, optimize resource scheduling, and reduce operational costs while improving efficiency for your technicians. We provide organizations with the tools that assist in creating work orders, scheduling and dispatching technicians, asset management, service, inventory and billing. These tools are necessary to deliver onsite services to your customers and manage your mobile workforce.
Top Features
Get super-charged scheduling
Fit in more appointments a day—to make the most of your employee workloads, mileage, and more—with optimized scheduling tools.
Equip your mobile workforce
Give your technicians what they need—in native mobile apps for iOS, Android, and Windows—to offer great field service.
Profit from predictive services
Go from a traditional break-fix repair model to a more profitable, never-fail service model with built-in data collection, analysis, and alerts.
Recommended products
Work more efficiently with Dynamics 365 Field Service
Transform your service operations and improve customer experiences with generative AI, the Internet of Things (IoT), and mixed reality.
Deliver exceptional service quickly
Get visibility into service appointments, collect pre-service information, and track status updates in real-time in the customer portal from frontline technicians.
Empower frontline workers
Access key workday information at a glance in Microsoft Teams, seamlessly collaborate with remote experts via the Remote Assist app, and resolve issues faster with Copilot.
Improve service operations efficiency
Take advantage of AI assistance and insights to streamline work order creation and seamlessly track performance metrics with real-time reporting.
Additional Information
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Microsoft NCE Dynamics 365 Field Service for Nonprofit - Get Started
See how Contoso uses features like Copilot, the mobile app, and M365 integration in Dynamics 365 Field Service to empower its frontline managers and technicians.