Microsoft NCE Dynamics 365 for Retail
by Enable the future of retail
Agile and meaningful retail made possible
$30.00/Month
Microsoft NCE Dynamics 365 for Retail helps bring more dimensions to every retail experience with an industry-leading combination of capabilities, architecture, and AI. We enable you to engage customers with confidence and agility. You can be at the forefront of retail innovation by easily connecting and unifying rich, customer-centric retail experiences with intelligent, adaptive business solutions. We help create more brand advocates and increase conversion by engaging customers and guiding them on journeys they’ll love.
Top Features
Create immersive shopping experiences
Elevate your brand and encourage buying behavior by engaging customers through cross-channel technology and personalized retail experiences.
Optimize retail operations through insights
Make smarter decisions based on data-driven insights to help optimize your business—from merchandising to inventory to fulfillment.
Provide exceptional service
Help your employees deliver outstanding customer service by giving them the tools they need to succeed—from customer and inventory details of employee schedules.
Personalize engagement
Giving customers deals and suggestions for things they actually want increases conversion rates and drives loyalty in the long term. 77% of consumers have chosen, recommended, or paid more for a brand that provides a personalized experience.
Recommended products
Evaluation
Deliver more relevant, differentiated customer engagements at the point of consideration with detailed audience intelligence.
Key benefits:
Insights to predict customer intent
Content-driven commerce
Intelligent search and discovery
Real-time, AI-orchestrated journeys
Purchase
Allow customers to purchase whenever, wherever, and on whatever channel with seamlessly connected purchasing options.
Key benefits:
Call center sales
Pricing and promotions
Retail store management
Omnichannel commerce experiences
Connected business-to-consumer and business-to-business e-commerce
Post purchase
Gain customers for life with intuitive and responsive tools to exceed every expectation.
Key benefits:
Real-time order tracking
Intuitive customer service
Seamless cross-channel product returns
Loyalty and retention programs
360-degree view of customers for connected experiences
Merchandising
Build a single source of truth for your business to plan and deliver value with real-time insights and connected infrastructure.
Key benefits:
Categorization, assortment planning, and catalog support
Inventory allocation and replenishment
Product information management
Real-time inventory visibility
Retail operations
Empower employees, remove redundancy, and bring relevant insights to your team when it matters.
Key benefits:
Computer vision to optimize your space with analytics, and alerts
Account protection, plus fraud and loss prevention
Finance and payment management
Robust omnichannel sales and performance analytics
Retail store operations
Fulfillment
Give customers more choices while driving down affiliated costs around product fulfillment.
Key benefits:
Advanced warehouse management
Intelligent order management
Buy online, pickup or return in store
Contactless shopping capabilities
Additional Information
Terms & Conditions
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Microsoft NCE Dynamics 365 Operations for Education - Introduction to Dynamics 365 Project Operations and roadmap
Get an overview of how Microsoft Dynamics 365 Project Operations unifies business processes across the project lifecycle, learn what’s coming in future releases, and see the tool in action.