microsoft nce dynamics 365 for team members for education

Lightweight access through designated scenarios

$4.80_/Month

Many organizations have a large percentage of users who might consume data or reports from line-of-business systems—or perform simple tasks like entering time sheets or updating HR records—but don't require full user capabilities. Microsoft NCE Dynamics 365 for Team Members is meant for these users. It is a named user subscription designed for users whose jobs aren't necessarily tied to a function but who still need to use the basic functionality of a line-of-business system. It gives users lightweight access through designated scenarios built into the Team Member experience.

Top Features

Thrive in the digital economy

Drive value for your customers and employees―and more effectively compete in an ever-changing digital economy. That’s digital transformation. That’s Dynamics 365.

Purpose-built

Get individual apps that work brilliantly on their own or together—so you can tailor a solution to your needs. And with Business and Enterprise editions, you’re covered from a few employees to thousands.

Productive

Help your employees work more efficiently. Dynamics 365 pulls together your business process apps and familiar Microsoft Office 365 tools. Employees can do CRM tasks in Outlook and ERP tasks in Excel.

Intelligent

Improve your decisions with data. With Microsoft Power BI, Cortana Intelligence, and Azure Machine Learning built in, Dynamics 365 helps you and your employees turn big data into actionable plans.

Includes 24/7 AppDirect SmartSupport

Your subscription includes AppDirect SmartSupport, end-to-end technical support available 24/7.

Technical support for customers to successfully setup, use, and manage your Microsoft product

Includes support for Admins and End Users with managed escalations for technical support issues that require intervention from Microsoft
Assistance with licensed product installation
How-to questions and advice
Setup and configuration
Problem diagnosis and troubleshooting

Dynamics 365 Team Members license

For customer engagement apps in Dynamics 365 (Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Field Service, Dynamics 365 Marketing, and Dynamics 365 Project Service Automation), this Team Member experience is provided through a set of designated apps:

Customer Service Team Member

With the entry-level Team Member license, you can now address self-service support scenarios for your employees using the new Customer Service Team Member app module. Employees can create cases for their problems, such as laptop issues, HR queries, and administrative needs, and interact with agents through the commenting feature. They can also search the knowledge base for solutions pertaining to their problems.

Sales Team Member

The new Sales Team Member app is designed for the lightweight sales scenarios where users don't need the full capabilities of an enterprise application. This app is included with the Team Member license. During the early access phase of the Team Member license enforcement, users with the Team Member license can use the designated app modules alongside all existing apps.

Project Resource Hub

With the Project Resource Hub app, you can enter time and expenses for the projects you’re working on the go. Stay on top of your time and expense entry to make sure:
Your clients are billed properly.
You get credit for the work you’ve done.

Additional Information

Terms & Conditions

https://www.microsoft.com/licensing/docs/customeragreement

https://privacy.microsoft.com/en-us/privacystatement

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