Microsoft NCE Dynamics 365 for Team Members
by Evolve your business on your terms
Lightweight access through designated scenarios
$4.80/Month
Many organizations have a large percentage of users who might consume data or reports from line-of-business systems—or perform simple tasks like entering time sheets or updating HR records—but don't require full user capabilities. Microsoft NCE Dynamics 365 for Team Members is meant for these users. It is a named user subscription designed for users whose jobs aren't necessarily tied to a function but who still need to use the basic functionality of a line-of-business system. It gives users lightweight access through designated scenarios built into the Team Member experience.
Top Features
Create impact faster
Deliver more value in less time. Quickly adopt solutions—or augment existing ones—to enable your teams to accelerate results.
Break through barriers
Take a data-first approach. Unify your data and couple it with Microsoft AI to deliver insights and actions that create better customer experiences.
Adapt to anything
Have the freedom to adapt when and how you need across new business priorities, market conditions, and customer opportunities—right as they emerge.
Innovate everywhere
Solve problems with powerful solutions you get only from the Microsoft Cloud—all built to easily work together from the start.
Includes 24/7 AppDirect SmartSupport
Your subscription includes AppDirect SmartSupport, end-to-end technical support available 24/7.
Recommended products
Includes 24/7 AppDirect SmartSupport
Your subscription includes AppDirect SmartSupport, end-to-end technical support available 24/7.
Technical support for customers to successfully setup, use, and manage your Microsoft product
Includes support for Admins and End Users with managed escalations for technical support issues that require intervention from Microsoft
Assistance with licensed product installation
How-to questions and advice
Setup and configuration
Problem diagnosis and troubleshooting
Dynamics 365 Team Members license
For customer engagement apps in Dynamics 365 (Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Field Service, Dynamics 365 Marketing, and Dynamics 365 Project Service Automation), this Team Member experience is provided through a set of designated apps:
Customer Service Team Member
With the entry-level Team Member license, you can now address self-service support scenarios for your employees using the new Customer Service Team Member app module. Employees can create cases for their problems, such as laptop issues, HR queries, and administrative needs, and interact with agents through the commenting feature. They can also search the knowledge base for solutions pertaining to their problems.
Sales Team Member
The new Sales Team Member app is designed for the lightweight sales scenarios where users don't need the full capabilities of an enterprise application. This app is included with the Team Member license. During the early access phase of the Team Member license enforcement, users with the Team Member license can use the designated app modules alongside all existing apps.
Project Resource Hub
With the Project Resource Hub app, you can enter time and expenses for the projects you’re working on the go. Stay on top of your time and expense entry to make sure:
Your clients are billed properly.
You get credit for the work you’ve done.
Additional Information
Terms & Conditions
Terms of Service
https://www.microsoft.com/licensing/docs/customeragreementPrivacy Policy
https://privacy.microsoft.com/en-us/privacystatementResources
Microsoft NCE Dynamics 365 for Team Members - Share and update Dynamics 365 records
In this video series, we highlight new capabilities included in the latest update to Dynamics 365 Sales. Search for information in Dynamics 365, share with other participants in their chats or channels & even allow them to perform tasks.
