Microsoft NCE Dynamics 365 Remote Assist for Education
by Work together from anywhere
Solve problems faster with mixed reality
Free
Microsoft NCE Dynamics 365 Remote Assist for Education empowers technicians to collaborate and solve problems with remote collaborators using Remote Assist mobile or Microsoft Teams, significantly cutting down travel time and cost. Technicians and remote collaborators can add mixed reality annotations allowing them to provide instructions with context. By modernizing your field service operations, you can make the most of your time and money. With heads-up, hands-free video calling on Microsoft HoloLens, technicians can collaborate with any remote expert on PC or mobile to troubleshoot issues in context.
Top Features
Modernize field service
Enable on-site technicians to share what they see with remote experts, while staying heads-up, hands-free with Remote Assist on Microsoft HoloLens. With modern tools like mixed reality video calling, annotations, and file sharing, technicians and remote experts can work together to solve problems in context.
Connect with the best of Microsoft
With deep connections to Microsoft Teams, Azure Active Directory, OneDrive, Dynamics 365 for Field Service, and PowerBI, Remote Assist integrates seamlessly with your existing Microsoft applications, so technicians can view assignments, call experts, and access work order data – all in one secure solution.
Solve problems in minutes, not days
Troubleshoot complex problems faster, the first time. Enable experts to assist technicians remotely, so you can save time, reduce travel costs, and improve operational efficiency.
Recommended products
On HoloLens
Empower technicians to solve problems faster the first time. With heads-up, hands-free video calling on Microsoft HoloLens, technicians can collaborate with remote experts on PC or mobile to troubleshoot issues in context. Modernize your field service operations, so you can make the most of your time and money.
In Microsoft Teams on a PC desktop
Empower technicians to solve problems faster the first time. With heads-up, hands-free video calling on Microsoft HoloLens, technicians can collaborate with remote experts on PC or mobile to troubleshoot issues in context. Modernize your field service operations, so you can make the most of your time and money.
Additional Information
Terms & Conditions
Terms of Service
https://www.microsoft.com/licensing/docs/customeragreementPrivacy Policy
https://privacy.microsoft.com/en-us/privacystatementResources
Microsoft NCE Dynamics 365 Remote Assist for Education - How Mercedes-Benz transforms technician support
Mercedes-Benz chose Dynamics 365 Remote Assist technologies and HoloLens 2 to improve service technician efficiency, reduce time to problem resolution, and reduce the cost and environmental impact of service-related travel.