Get everything you need in one simple, cost-effective package

Ooma Hospitality Solutions offers a comprehensive cloud-based communication system designed specifically for hotels and motels. Ooma's hybrid approach to communications has opened up our strongest vertical, Hospitality, leveraging our unique ability to deliver UCaaS, SIP and POTS while have cost effective plans along with integration into the software that runs the business. Our solution includes features like personalized wake-up calls, voicemail management, and real-time notifications for staff, ensuring guests receive exceptional service. By automating various tasks, we allow your team to focus on what truly matters—creating memorable stays for guests while maximizing productivity and efficiency.

Top Features

Phone Systems

Enjoy all-inclusive pricing, upgrades, support and unlimited calling in the USA, Canada and Mexico.

POTS Replacement

Reliable phone service for emergency calling, fire alarm panels, elevator phones and more.

Microsoft Teams

Provide staff with an integrated Teams solution with advanced telephony capabilities.

SIP Trunking

Scalable, pay-only-for-what-you-need, solutions for IP-enabled or analog PBX phone systems.

Call Center

Advanced call flows seamlessly route callers and sophisticated analytics enhance the reservation process for both guests and staff.

Get everything you need in one simple, cost-effective package

Our hotel VoIP phone system provides cost savings, easy management, 24/7 support, no new equipment required, essential hospitality features, and integration with over 30 leading property management systems.

Integration with 30+ leading property management systems like Opera, Maestro, Infor, Marriott Full Service, OnQ for Hilton, WynGuest and RoomKey.
Hospitality features such as wake-up calls, maid room status, call accounting, check-in/check-out and more.
No need to purchase new phones/equipment.
White glove installation with 24/7 support.
Easy-to-manage VoIP hotel phone systems.
Lower cost than traditional hotel phone systems.

Give your guests a more personalized experience

Enhance guest experience by delivering personalized messages, tailored offers, wake-up calls, and timely notifications about amenities, check-out procedures, and service impacts.

Welcome VIP guests and loyalty members with special messages and offers just for them.
Notify affected guests of anticipated service impacts in the event of a maintenance issue and retract unread messages when the issue has been resolved.
Inform guests of property amenities and events.
Inform guests of checkout procedures the day before check-out.
Enable guest-centric wake-up call service, voicemail management, staff level E-911 notification delivery, and call accounting.
Tailor messages for different guest profiles.

Give your staff the tools to manage tasks efficiently

Streamline operations and enhance guest services with multi-language voicemail, automated room updates, personalized pricing, billing integration, VIP notifications, and revenue-generating sponsored messages.

Bill back third-party system usage.
Notify staff of a VIP check in.
Authenticate guests on internet billing systems.
Drive personalized call and internet pricing based on guest type or group affiliation.
Automate housekeeping / room status updates.
Provision multi-language voicemail prompts and reset guest voicemail boxes.
Generate revenue by delivering sponsored messages to convention guests.
Post phone call, internet and minibar charges back to the guest.

Mobile app empowers staff to provide impeccable service

While on-the-go, hospitality staff can use the app to update room settings, including:

Room status
Guest-centric information
Name display
Do not disturb
Class of service
Text-message light
Wake-up calls
Minibar charges

Additional Information

Resources

Ooma Hospitality Solutions - AirDial: The leading POTS replacement solution for your customers

Ooma helps large and small hotels modernize how they interact with guests and employees. From the booking experience to check in to check out, we help you deliver a differentiated guest experience that builds loyalty.

Ooma Hospitality Solutions - Leveraging our unique ability to deliver UCaaS, SIP and POTS

Ooma Hospitality helps hotels deliver an amazing guest and employee experience by getting everything they need in one simple, cost-effective package – including phone systems, SIP Trunking, POTS replacement, reservation center, and internet.

Ooma Hospitality Solutions - Success Story: Securing Trust and Compliance with Ooma AirDial

Ooma Hospitality Solutions - SIP Trunking - Sellsheet

Ooma Hospitality Solutions - Datasheet