Source, manage, and optimize your network and circuits

A reliable network is essential for business success but managing it can overwhelm IT teams. vCom’s Network Lifecycle Management (NLM) simplifies every phase—from sourcing and setup to MACD changes and payments—on a single, centralized platform. Backed by experts, 24/7/365 Network Operations Center (NOC) and purpose-built software, vCom helps businesses of any size build, optimize, and support their network, whether traditional, hybrid, or cloud.

Top Features

End-to-end continuity

Centralized management ensures uninterrupted network operations and seamless business continuity.

Increased efficiency

Streamline processes, reduce complexity, and save time and resources.

Greater visibility

Gain insights for better decision-making and optimization.

Personnel relief

Free up IT resources with dedicated network management support.

Circuit cost optimization

Benchmark and eliminate unnecessary circuit costs.

Alignment across departments

Promote transparency and collaboration between IT and finance for better alignment.

Network Planning and Procurement

vCom simplifies IT infrastructure planning by helping midsize businesses navigate the complexities of network management with purpose-built software and expert support. From selecting the right circuits and connectivity solutions to managing carrier contracts and optimizing costs, vCom ensures businesses stay connected—without extra fees.
The vManager Marketplace transforms network and IT procurement by consolidating essential services like broadband, dedicated internet, SD-WAN, and cloud connectivity into a single, vendor-agnostic platform.
Traditionally, managing network infrastructure is fragmented and time-consuming, but vManager streamlines the process with side-by-side comparisons, automated workflows, and real-time visibility.
Businesses can efficiently source the best network solutions, ensure compliance with internal policies, and control costs—simplifying decision-making without bias or complexity.
Network Infrastructure Audit and Vendor Scorecard / Buyer's Journey
Contract Advisory and Storage
Custom Pricing Catalog
Proposal and Quote Management
Vendor Agnostic Marketplace
Request for Proposal (RFP) Development

Network Operations Management

Effective operations are critical for maintaining a seamless network infrastructure, but managing multiple carriers, circuits, and connectivity services across various locations can lead to delays and reduced productivity. vCom simplifies this complexity by providing a unified view of the entire network environment. Organizations can track circuits, bandwidth usage, orders, and support requests across all providers and locations in one platform, while vCom’s 24/7 NOC monitoring ensures network performance, rapid issue resolution, and minimal downtime. With vCom handling the behind-the-scenes logistics, businesses benefit from smooth operations, cost optimization, and continuous support for daily network management.
Moves, Adds, Changes, Disconnects (MACD) Order and Project Management
All-in-One Network Asset Database
Vendor Ticketing Portal and Ticket Resolution
Utilization and Traffic Monitoring = Circuit Performance Management
Proactive Network Operations Center (NOC) Monitoring

Network Expense Management

Managing network expenses without a clear strategy can lead to overspending and inefficiencies. Legacy systems and fragmented workflows make it difficult to track circuit costs, process invoices, and allocate expenses accurately. With vCom, organizations can streamline network expense management on a unified platform—ensuring timely invoice processing, cost visibility, and accurate charge allocation across carriers and locations. Teams gain deep insights into network spending while outsourcing time-consuming tasks, freeing them to focus on strategic initiatives.
Automated Invoice Approval Workflow
Invoice Database and Language Standardization
Managed Pay
Automated General Ledger (GL) Coding and Cost Center Allocations
Batched Accounts Payable (AP) Posting Files
Robust Reporting
Circuit Cost Optimization

Additional Information

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Resources

vCom Solutions Network Lifecycle Management (NLM) - vCom and Monterey Mushrooms at AOTMP University's Industry Solution & Strategy Showcase

Watch the video to learn more about vCom and our IT spend & lifecycle management solutions.

vCom Solutions Network Lifecycle Management (NLM) - Voices of Success - Duane Morris

Listen to John Sroka, former CIO of Duane Morris, as he talks about saving time and improving efficiency dealing with wireless and wireline invoices with vCom Solutions.

vCom Solutions Network Lifecycle Management (NLM) - Voices of Success: Goodwill of Central and Southern Indiana

Listen to Jay Lytle, Vice President and CIO, and his team at Goodwill of Central and Southern Indiana.

vCom Solutions Network Lifecycle Management (NLM) - Why TEM Matters More Than Ever

Watch this short video to learn about A Lifecycle Approach to Managing Your IT Costs.

vCom Solutions Network Lifecycle Management (NLM) - Duane Morris - Case Study